Privacy Policy

Privacy Policy This privacy policy sets out how Sonus Events Ltd (“we”, “us”, or “our”) uses and protects any information that you give us when you use this website, sonusevents.com. Sonus Events Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Sonus Events Ltd may update this policy occasionally by updating this page. You should check this page periodically to ensure you are happy with any changes. This policy was last updated on 16 July 2020.

What We Collect

We may collect the following information:
  • Name and job title
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • Improving our products and services.
  • We will periodically send promotional emails using the email address you have provided about new products, special offers, or other information that we think you may find interesting.
  • Contacting you for market research purposes from time to time. We may contact you by email, phone, fax, or mail.
  • Customising the website according to your interests.

Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
  • Your consent. You can remove your consent at any time by contacting us at info@sonusevents.com.
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a legitimate interest.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By gathering and remembering your preferences, the web application can tailor its operations to your needs, likes, and dislikes. Assuming you are happy with our cookies, we operate an ‘implied consent’ policy. If you are not happy, you should either not use this site, delete our cookies once you have visited the site, or browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari, etc.). Cookies on the Sonus Events Ltd site:
  • Session cookies: We use a session cookie to remember your login when you log into our Client Area. You can learn more about session cookies at allaboutcookies.org.
  • Google Analytics: We use this to understand how the Sonus Events Ltd site is being used to improve the user experience. Your user data is anonymous. You can learn more about Google’s privacy policies regarding its analytics service at Google Analytics Privacy Overview.
  • Google AdWords: We use Google AdWords code to see which pages lead to contact form submissions. This allows us to make better use of our paid search budget.
  • Facebook Advertising: We use Facebook advertising conversion tracking and re-targeting pixels to collect or receive information from your website and elsewhere on the internet to provide measurement services and target advertising.
  • DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.
  • Visual Website Optimiser: Our website optimizer uses cookies to remember the website you searched for, helping generate the required results.
How to Manage Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. Doing so may prevent you from fully taking advantage of the website. If you don’t want to receive cookies, you can modify your browser settings to notify when cookies are sent to it or refuse cookies altogether. You can also delete cookies that have already been set. For more information on managing cookies, visit aboutcookies.org or allaboutcookies.org.

Other Information We Collect

Social Buttons: Our site includes ‘social buttons’ for sharing or bookmarking pages. These buttons may collect information about your actions on our site. Check the privacy policies of the respective social networks for more details. External Web Services: We use external web services such as SlideShare and YouTube to display content within our web pages. These services may collect usage information. Email Tracking: We track some emails to understand open and click rates. If you want to ensure none of your email activity is tracked, unsubscribe from our newsletter. Leadfeeder: We use this service to collect IP addresses to identify companies visiting our website and may contact relevant company contacts.

Links to Other Websites

Our website may contain links to other websites. We do not have any control over external websites and cannot be responsible for the protection and privacy of any information you provide while visiting such sites. This privacy statement does not govern these sites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information:
  • Look for the opt-out checkbox when filling out forms on the website.
  • If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by writing to or emailing us at info@sonusevents.com.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. If you have consented, we may use your personal information to send you promotional information about third parties.

Your Data Protection Rights

Under data protection law, you have rights including:
  • Your right of access: You can ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate and to complete information you think is incomplete.
  • Your right to erasure: You can ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict processing of your personal information in certain circumstances.
  • Your right to object to processing: You have the right to object to processing your personal information in certain circumstances.
  • Your right to data portability: In certain circumstances, you can ask that we transfer the personal information you gave us to another organisation or you.
If you make a request, we have one month to respond. If you want to exercise these rights, please get in touch with us at info@sonusevents.com or the Marketing Department, Sonus Events Ltd, Unit 4 West Arthurlie Ind Estate, Off Lochlibo Road, Barrhead, G78 1LG.

Complaints

If you have any concerns about our use of your personal information, you can file a complaint with us at info@sonusevents.com. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address is: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113

Disclaimer

The material on our site is provided for general information only and does not constitute professional advice. You should seek specific advice before taking any action, as we do not accept any responsibility for loss arising directly or indirectly from reliance on information on this site. Given that the Internet uses an open system, we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your safety.  

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