Privacy Policy

This privacy policy sets out how Sonus Events Ltd (“we”, “us”, or “our”) uses and protects any information that you give us when you use this website, sonusevents.com.

Sonus Events Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Sonus Events Ltd may update this policy occasionally by updating this page. You should check this page periodically to ensure you are happy with any changes.
This policy was last updated on 18 April 2025.

What We Collect

We may collect the following information:

• Name and job title
  
  
• Contact information, including email address
  
  
• Demographic information such as postcode, preferences, and interests
  
  
• Other information relevant to customer surveys and/or offers
  
  

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
  
  
• Improving our products and services.
  
  
• Sending promotional emails using the email address you have provided about new products, special offers, or other information that we think you may find interesting.
  
  
• Contacting you for market research purposes from time to time. We may contact you by email, phone, or mail.
  
  
• Customising the website according to your interests.
  
  

Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent – e.g. to send you promotional emails. You can remove your consent at any time by contacting us at info@sonusevents.com.
  
  
• We have a contractual obligation – e.g. to fulfil a service or quotation request.
  
  
• We have a legal obligation – e.g. record-keeping for tax purposes.
  
  
• We have a legitimate interest – e.g. using website analytics to improve our services.
  
  

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. Typically, this is up to 6 years after our last interaction unless you request deletion sooner.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.